Terms and Conditions Of Service

Confidentiality and Non-disparagement Policy

Confidential Information

The Program is a proprietary service offered by HSE to a limited audience of selected participants. Thus, all Program information is highly confidential and not for dissemination to anyone who is not a party to a similar agreement or otherwise authorized to receive such confidential information about the Program. Confidential Information includes, but is not expressly limited to:

Program details; curriculum; pricing and Program Fee; member selection process; communications to and from HSE; content of phone calls, webinars, seminars, and group discussions; the content of the Facebook group; Program materials including documents, videos, slides, worksheets, literature, recordings, audio, Q & As recordings, and any content produced by or provided to you by HSE; HSE know-how; login credentials to access any Program information or HSE website or content; information shared in the course of the Program or in the Facebook group by Program participants with other Program participants; anything offered by a Program participant to other participants that is intended to remain private.

 Only authorized users, who have duly obtained the right to access the Program by personally agreeing to the terms of this (or similar) Agreement are permitted to participate in the Program and access Program-related materials. Except as expressly authorized by this Agreement, you shall not provide or make available any Confidential Information, or use the Confidential Information to teach any third party, or otherwise disclose or discuss any Confidential Information revealed in any portion of the Program for any purpose other than exercising rights expressly granted to you by this Agreement.

Social Media

Your use of any social media channels or groups operated by HSE is at the sole discretion of HSE. If you chose to use any of these channels or groups, the terms of this Agreement apply, as do the terms of service of the relevant social media service provider (i.e. Facebook) and you agree to comply with these terms. You may not solicit, harass, or collect data from other group members (including their names and contact information). You may not directly contact other group members without their express permission. You may not use information obtained from these channels or groups for any purpose other than the limited purpose of discussing the skills and strategies conveyed in the Program. You agree to follow any rules disseminated by HSE for the social media channels or groups. Participation in these groups is not included in the program fees and is a complimentary addition to being a client/customer of HSE. Should your participation in these group breach the group rules, you will be removed immediately. This includes being disrespectful, negative or challenging towards anyone working for or with HSE or other group members, 

Online Reviews

We value your feedback on the Program. However, in order to be valuable to others, you agree not to disparage any participant in the Program or any member of the HSE team, online and offline. While you may leave reviews on various online websites, you agree to present only truthful and accurate information, including by associating your real name with any such review. If you are unsatisfied with any portion of the Program, prior to leaving a review please reach out to our team to discuss your experience as the goal is to help you succeed and adjustments can be made during the Program. If you chose to continue with the Program without addressing issues, you do so at your own risk and you must disclose this fact in any review of the Program. You agree that failure to fully disclose this information in any review is grounds for the review to be removed and you agree to take all necessary steps to either truthfully edit or remove any such review deemed by HSE not to comply with this provision or any other term in this Agreement. 

 Intellectual Property

You acknowledge that all content and materials provided to you during the course of the Program are the sole intellectual property of HSE or its licensors under United States copyright, trademark and other intellectual property laws and international treaties. HSE and its third party licensors own and shall continue to own all right, title, and interest in and to the intellectual property used in connection with the Program. Except for the limited, revocable license expressly granted to you to access the materials provided during the Program herein, this Agreement does not grant you any ownership or other right or interest in or to any intellectual property rights of HSE or its licensors whether by implication, estoppel, or otherwise. All trademarks or service marks that HSE uses in connection with services rendered are marks owned by HSE or its licensors This Agreement does not grant you any right, license, or interest in such marks. You agree you will not assert any right, license, or interest in such marks or any words or designs that are confusingly similar to such marks.

While you retain possession of some content provided to you through participation in the Program, you may only continue to use that for your own sole and exclusive personal reference. You may not use, copy, share, distribute, publish, or create derivative works of any content or materials provided to you during the Program or review, teach or re-teach the material without the express consent of HSE. This includes posting content or materials on social media, sharing content with anyone who is not a Program participant, or otherwise using the content outside of the Program, including in an alumni or support group that is not part of an authorized Continuation Support program offered by HSE. Quoting Hilary or any of the content/materials/coaching provided in the program without consent or attribution will result in immediate expulsion from the HSE community and access to all program materials will be revoked.

Refunds:

HSE maintains a strict no-refund policy. Our materials are digital content that cannot be returned, coaching services that cannot be withdrawn or physical products that, once received are unable to be resold.You acknowledge and understand that your participation and membership in this Program means you are affirmatively seeking the benefits offered by the Program and you are taking full responsibility for your own success. You acknowledge your success depends upon your good-faith participation and application of the tools provided in the Program. Thus, you agree that you will not request a refund and no refunds need be issued for any reason other than as set forth herein or as determined in HSE’s sole discretion.   

Breach

If you breach any term of this Agreement, you will not be entitled to a refund under any circumstances and your membership and participation in the Program, including access and license to Program materials, will end immediately. You acknowledge that your breach of this Agreement at any time, during or after your participation in the program, may cause damages to HSE, its team members, and/or other Program participants, and you may be held liable for these damages, including any costs or fees (including attorney’s fees) incurred in enforcing this Agreement.